Official DMCA Safe Harbor policy under 17 U.S.C. § 512, copyright takedown procedures, counter-notifications, and repeat infringer account termination rules.
Effective Date: August 6, 2026
Synaps AI ("Synaps", "Company", "we", "us", or "our") respects the intellectual property rights of creators, publishers, and copyright owners, and we expect all users of our SaaS platform, desktop applications, enterprise knowledge graphs, and APIs to do the same.
In accordance with the Digital Millennium Copyright Act of 1998 (17 U.S.C. § 512) ("DMCA"), Synaps has implemented this DMCA Copyright Policy to provide safe harbor protection for online service providers and outline statutory procedures for responding to notices of alleged copyright infringement involving user-uploaded content.
Synaps operates as a cloud-based enterprise intelligence workspace and automated processing service under 17 U.S.C. § 512(c). Users, enterprise tenants, and API clients control the uploading, indexing, and management of their documents, records, contracts, and multimedia files.
Synaps does not pre-screen or monitor user-uploaded files for copyright compliance prior to storage. However, upon receiving a valid, written DMCA Takedown Notice complying with statutory requirements, Synaps will act expeditiously to remove or disable access to the material claimed to be infringing.
All formal DMCA takedown notices, counter-notifications, and copyright inquiries must be directed in writing to our Designated Copyright Agent:
If you are a copyright owner (or an authorized representative acting on behalf of a copyright owner) and believe that any document, file, text, image, transcript, or material hosted or processed on Synaps infringes your copyrighted work, you must submit a written notification containing the following statutory details (17 U.S.C. § 512(c)(3)):
If a user or enterprise account holder receives notice that material uploaded by them has been removed or access disabled pursuant to a DMCA Takedown Notice, and believes that the material was removed or disabled as a result of mistake, misidentification, or authorization, the user may submit a Counter-Notification to our Designated Copyright Agent (17 U.S.C. § 512(g)(3)).
A valid Counter-Notification must be in writing and include:
Restoration Protocol: Upon receipt of a valid Counter-Notification, Synaps will promptly forward a copy to the original complaining party. Unless the copyright owner files a court action seeking a judicial order to restrain the user from engaging in infringing activity within 10 to 14 business days, Synaps may restore or re-enable access to the material.
In compliance with Section 512(i)(1)(A) of the DMCA, Synaps enforces a strict Repeat Infringer Policy.
Synaps reserves the right, in its sole discretion, to suspend, disable, or permanently terminate the accounts, subscriptions, and workspace access of users or enterprise organizations who are determined to be repeat infringers or who repeatedly upload copyrighted material without authorization.
Users bear sole legal responsibility for all files, data, records, documents, and multimedia uploaded, stored, or processed using Synaps.
By uploading any content to Synaps, the user explicitly warrants and represents that:
Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing, or that material was removed or disabled by mistake or misidentification, may be subject to severe civil liability, including legal damages, court costs, and attorneys' fees incurred by Synaps, the alleged infringer, or the copyright owner.